Privacy Policy

1. Introduction

BuildGenius is a product of Deyva Infotech ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered construction cost estimation platform.

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, company name, phone number
• Billing Information: Payment method details (processed securely via Paddle)
• Profile Information: Company logo, branding preferences, business address

2.2 Project Data

• Floor Plans: Uploaded images and PDFs for AI analysis
• Project Details: Location, square footage, building type, client information
• Estimates: Generated BOQ, cost breakdowns, compliance reports

2.3 Usage Data

• Log data (IP address, browser type, pages visited)
• Device information
• Feature usage analytics via Google Analytics

3. How We Use Your Information

• To provide and maintain our service
• To process floor plans using AI technology
• To generate cost estimates and BOQ reports
• To process payments and manage subscriptions
• To send transactional emails and notifications
• To improve our AI algorithms and service quality
• To provide customer support
• To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest
• Secure Storage: Data stored on MongoDB with enterprise-grade security
• Access Control: Role-based access with JWT authentication
• File Security: Floor plans stored securely on encrypted CDN
• Payment Security: PCI-compliant payment processing via Paddle

5. Third-Party Services

We use the following third-party services:

• OpenAI: For AI-powered floor plan analysis (data processed per OpenAI's privacy policy)
• Paddle: For payment processing
• Cloudinary: For secure file storage
• Brevo: For transactional emails
• Google Analytics: For usage analytics

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion:

• Personal data is deleted within 30 days
• Project data and floor plans are permanently removed
• Anonymized analytics may be retained for service improvement

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Export your data
• Opt-out of marketing communications
• Lodge a complaint with a data protection authority

8. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

BuildGenius is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the platform.

11. Contact Us

For privacy-related inquiries or any business queries, please get in touch with us: